Fax: 925-932-5679
3251 Franklin Canyon Rd Rodeo, CA 94572
24-Hour Emergency Services
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Who We Are
Paul Davis National is a specialized franchise that delivers high quality large loss solutions by providing consulting, emergency services, and site stabilization to complete restoration and reconstruction of your commercial projects. Paul Davis National is comprised of the most experienced personnel in the industry and can quickly respond anywhere in the country. We work in conjunction with other Paul Davis Restoration franchise operations so we can consistently deliver timely response and accurate results when dealing with large commercial losses. Paul Davis National understands the complexities associated with the organization of large projects and the unique challenges associated with the restoration of large commercial structures.
Emergency Response Support
When a loss happens, it is imperative that the situation be brought under control quickly and effectively. Unfortunately, the loss location is not predictable and, therefore, a response strategy must be managed like any other developing project—just a lot more quickly. Superb emergency management and loss containment requires experienced professionals for the most positive outcome. It requires an organized system and a culture geared towards consistently meeting those requirements. At Paul Davis National, we have the excellence, experience and professionalism to handle the emergency response.
Project Management
The cornerstone of any successful project is strong and definitive written communications. Paul Davis National uses documentation to identify initial conditions, observations, and conclusions for not only the immediate needs, but throughout the life of the project. Some examples of the types of documentation our customers receive on a typical project include site assessment, conditions assessment, daily project reports and daily time sheets.
Cost Containment
One key objective of Paul Davis National is to operate all loss sites efficiently by establishing, in writing, our proposed tactics and techniques in advance of implementation. Prior to implementation of any proposed plan of action, all parties need to be fully aware of the proposed actions as well as the proposed pricing methodology. This pre-agreed billing rate allow all parties to make more effective, efficient decisions and to make sure the resources are in place to meet the demands of the situation.
Customer Relations
Paul Davis National believes the customers’ perception of quality is the key to the successful completion of any job. The management team considers customer service to be the most important performance evaluation measurement. Ongoing contact with our customers through written documentation, focused meetings, and regular daily communication ensure exceptional levels of service. As leaders in the development of new technology and training programs, our customers and clients receive the latest restoration and mitigation techniques.
Paul Davis National's commitment to service is evident in all phases of our operation. Our customer service program offers customers easy access to the management of our company. Our sales/service representatives are readily available during the workday to handle any service situations that may arise, and to identify areas needing improvement before they become evident.
Paul Davis National is a company of unquestionable heritage, uncompromising quality and dedication to customer service. When an emergency arises, we are one phone call away.